Terms and conditions of use
All orders are accepted and executed on the understanding that the Purchaser is bound by the following conditions of sale and purchase, which shall constitute a binding contract, except where specifically varied in writing. In the event of the customer’s order containing conditions contrary to these conditions of sale they are not accepted without written consent from the Company. The word "Company" in the following clauses means UAB Printplius LT. The phrase "our web site" refers to www.labellin.com
1 Orders
1.1 Orders placed via our web site will be treated as firm orders and processed accordingly. Requests for quotations must be made by email, telephone or live chat support.
2 Price
2.1 Prices shown on our web site are in Euros. Changes in quantity may affect price. The Company reserve the right to vary prices without notice and to charge the Purchaser the price ruling at date of despatch. All prices on product pages are shown With VAT.
2.2 Web site prices may vary from issued price list prices, where a price is lower on the web site, the lower price only applies to orders placed and processed via the web site.
2.3 Discount Codes or Promotion Code will apply as per the offer details. Each code is valid only for the period shown. The Company reserves the right to cancel, modify or amend any promotion without notice.
3 Delivery
3.1 Every endeavour will be made to maintain delivery dates but no responsibility for later delivery due to circumstances beyond our control will be accepted. In no case shall delay be a ground for rejecting goods or terminating the contract. Items quoted ex-stock for next day delivery are subject to prior sale.
3.2 Offline orders (ie orders placed by telephone or email) carry a postage and packing charge which is detemined by the value or weight of the goods. Special Delivery arrangements at the request of the Purchaser will entail additional carriage charges.
4 Cancellation And Refund
If you wish to cancel your order or return an item, please email us to: support@labellin.com to confirm and register the return. Unjustified returns may be refused.
More about returns -> Learn here
5 Claims
Unless claims for shortages or damage are notified in writing to the carrier and the Company within three days of receipt no liability will be accepted by the Company. In the event of non-delivery the carrier and the Company must be advised in writing within ten days from receipt of the Company’s invoice.
6 Payment
6.1 Payment is to be made prior to goods being dispatched unless otherwise agreed (see 8.2). We accept most credit and payment cards, bank transfers. Special order items, bespoke or custom made products must be paid for prior to delivery and in some cases prior to production, these items are non returnable/non refundable, however your statutory rights are not affected.
6.2 A Credit account may be opened for Purchasers who furnish satisfactory references or meet the required monthly minimum order values as requested by the Company.
6.3 The Company shall have the right to suspend delivery and also at its discretion to terminate the contract in respect of and undelivered goods if the customer fails to comply with the terms as in clause 8.2 or 8.3.
6.4 Creating an account on the UAB Printplius LT website labellin.com does not automatically qualify you for a 30 day credit account.
7 Ownership
The ownership of the goods shall remain with the Company until such time as all sums owing to the Company whether under this contract or any other contract have been paid.